FAQ

Got Questions? We've Got Answers.

Below you'll find answers to the questions we hear most often from property managers and facility teams. 

If you don't find what you're looking for, get in touch — we're always happy to help.

General Questions

What services does ATPS provide?

ATPS provides a wide range of commercial property maintenance and minor construction services, including building repairs, roofing repairs, painting, moss & mould treatment, bollard installation, drainage repairs, concrete works, and general property maintenance. Contact us now

Do you work on residential properties?

Our primary focus is commercial and industrial properties; however, we may undertake selected residential projects depending on the scope of work. Contact us now

What areas do you service?

We service Auckland and surrounding regions. Contact us to discuss your location and requirements. Contact us now

Are you LBP Registered, SiteWise and Tōtika accredited?

Yes. ATPS maintains SiteWise and Tōtika accreditation, demonstrating our commitment to health, safety, and quality workmanship. Contact us now

Maintenance and Repairs

Can you handle both small repairs and larger projects?

Yes. We undertake everything from minor maintenance repairs and reactive callouts through to larger refurbishment and construction projects. Contact us now

Do you offer emergency repairs?

Yes. We can assist with urgent maintenance issues and emergency repairs where required. Contact us now

Can you manage multiple trades for a project?

Absolutely. We can coordinate and manage multiple trades to ensure projects are completed efficiently and with minimal disruption. This is our specialty. Contact us now

Roofing Services

What roofing services do you provide?

We provide roof repairs, leak investigations, preventative maintenance, gutter cleaning, roof washing, moss treatment, and roof asset maintenance. Contact us now

Can you help identify roof leaks?

Yes. Our team can investigate, identify, and recommend solutions for roof leaks and water ingress issues. Contact us now

Commercial Property Services

Do you work after hours?

Yes. We understand many commercial sites need work completed outside normal business hours. We regularly undertake evening and weekend work to minimise disruption. Contact us now

Do you provide maintenance programmes?

Yes. We can develop scheduled maintenance programmes tailored to your property portfolio to help reduce unexpected repair costs. Contact us now

Can you work in active commercial environments?

Yes. We regularly work in shopping centres, healthcare facilities, offices, schools, and industrial sites while maintaining safe access and minimal disruption. Contact us now

Health & Safety

What health and safety systems do you have in place?

Health and safety is a core focus at ATPS. We maintain robust health and safety systems, site-specific documentation, risk assessments, and staff training programmes. Contact us now

Do your staff hold the required certifications and training?

Yes. Our team members hold relevant industry certifications and receive ongoing training to ensure compliance and safe work practices. Contact us now

Quotes and Pricing

Do you provide free quotes?

Yes. We can provide free quotations for most maintenance and construction projects. Contact us now

How quickly can you provide a quote?

Most quotes are provided within 24–72 hours depending on the complexity and scope of the project. Contact us now

Do you charge for site visits?

Initial site inspections are generally free; however, specialised assessments may incur a fee which will be discussed beforehand. Contact us now

How do I request a quote?

Simply contact us by phone, email, or through our website contact form and one of our team will be in touch. Contact us now

Can't see the service you're looking for?

If your maintenance or construction requirement isn't listed on our website, contact us. If we can't help directly, we'll likely know someone who can.

Contact Us